video1.0<iframe src="https://www.loom.com/embed/89ab35ee40a246d3ae4cc4f7dc50ea80" frameborder="0" width="2670" height="2002" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>20022670Loomhttps://www.loom.com20022670https://cdn.loom.com/sessions/thumbnails/89ab35ee40a246d3ae4cc4f7dc50ea80-e6256230a3597195.gif57.362In this video, I will guide you through the process of setting up routing for when someone dials zero from a user's voicemail box. We start by accessing the Dash Manager screen and selecting the user we want to configure. Then, we navigate to the Voicemail settings and use the Operator Forward feature to direct calls to a specific extension, such as a receptionist. Remember to save your changes to ensure the new routing is effective. Please follow along and implement this setup for your users.