video1.0<iframe src="https://www.loom.com/embed/89c4829cb1cc4ce2a3ca51a1ed6ba0ca" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/89c4829cb1cc4ce2a3ca51a1ed6ba0ca-268718fc427a6475.gif136.44In this video, I outlined the different user roles within Swivel, starting with the owner role, which has full access to billing and user management. Next, I discussed the manager role, which allows for system-wide changes and workflow template creation. I also covered the staff, commissions, and agent roles, highlighting the unique capabilities of the commissions role, such as accessing commission reports and inputting commission rates. Lastly, I explained how the agent role differs from staff by being assignable as a servicing agent. Please take a moment to review these roles and consider how they apply to your work in Swivel.