video1.0<iframe src="https://www.loom.com/embed/8a4d949f71594f3fbc8643b42378415a" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8a4d949f71594f3fbc8643b42378415a-9e4c5b4da64c6a17.gif50.58In this video, I walk you through the process of issuing a refund to a customer, using James as an example. First, you'll need to navigate to the payments tab and then the transactions tab to locate his transaction. Once you find it, click on the three dots on the right-hand side and select refund. Make sure to enter the correct refund amount, which in this case is for the security deposit, and double-check for accuracy before clicking refund. Please follow these steps carefully when processing refunds to ensure everything is handled correctly.