video1.0<iframe src="https://www.loom.com/embed/8a7ba9a003e1461d956c8fdd71bed132" frameborder="0" width="1184" height="888" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8881184Loomhttps://www.loom.com8881184https://cdn.loom.com/sessions/thumbnails/8a7ba9a003e1461d956c8fdd71bed132-50a651ba0ef6dec1.gif233.8579Hey team, I'm thrilled to share Optimize with you! This tool helps us track AI agent performance and identify areas for improving customer satisfaction. I walk you through key metrics like coverage rate, automated interactions, and success rate, which are crucial for our analysis. Please take a look and think about how we can leverage this data to enhance our operations.