video1.0<iframe src="https://www.loom.com/embed/8ad4950bbc4244d2b9527501e2b297d1" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8ad4950bbc4244d2b9527501e2b297d1-5c286b14a369df2d.gif103.466667This Loom explains how membership benefits are applied at checkout and why a client may not see them yet. It emphasizes confirming the client is attached to the correct membership, verifying the membership status is active, and ensuring the invoice item matches the plan’s eligibility rules. It clarifies that vouchers and credits are different from discounts and are usually issued only after the first payment, so newly added active members may not receive wallet benefits immediately. The Loom also advises reviewing invoice totals before payment and checking membership status, benefit eligibility, wallet balance, voucher expiration, service mapping, and whether payment that issues the benefit has been completed.