<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/8ba26b9de35f4b3d96abf968373fd939&quot; frameborder=&quot;0&quot; width=&quot;1730&quot; height=&quot;1297&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1297</height><width>1730</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1297</thumbnail_height><thumbnail_width>1730</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/8ba26b9de35f4b3d96abf968373fd939-352f3c15c8cb725e.gif</thumbnail_url><duration>805.815</duration><title>Part 1 | Lead Management</title><description>In this video, I explain the importance of organizing customer activity feeds within a CRM system to ensure a clean hierarchy of information. I demonstrate how to consolidate customer interactions, such as texts and credit applications, into a single feed for better tracking and understanding. No specific action is requested, but understanding this organization can lead to improved customer management efficiency.</description></oembed>