video1.0<iframe src="https://www.loom.com/embed/8c29658e33eb4f888e0160eaa6bffa2b" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/8c29658e33eb4f888e0160eaa6bffa2b-0b669b709c874549.gif28.526This Loom explains how to send support logs in JotIt while you are already logged in. You should click the settings icon, scroll down, and select the contact support button. After choosing that option, your logs are sent to the developers to investigate the issue. The Loom also notes that you can copy a code and send it to your customer success representative.