<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/8c3b88f54f7c41e3b05749985d99a16d&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/8c3b88f54f7c41e3b05749985d99a16d-2e4ff7b326794cb2.jpg</thumbnail_url><duration>3512.48</duration><title>IAW Jan &apos;26 - Automations</title><description>This Loom explains Instinct Automations, why they were built, how they work, and early impact from early adoption. It describes automations as trigger based workflows where an event starts actions, with optional conditions, including examples like sending pre op instructions at on the way check in, creating 24 hour discharge follow up tasks, and generating tasks for sympathy cards when a patient is diseased at checkout. After a little over a month, 53 practices are actively using automations, 24,000 automations have run, and they returned over 1,000 hours to teams. A customer, Elaine from Pizmo Beach Veterinary Clinic, shares that automations reduced missed callbacks, auditing work, and manual microchip task creation, and emphasized that many small workflow steps can be automated.</description></oembed>