video1.0<iframe src="https://www.loom.com/embed/8c758efdf8ec400c81978fa02550a32a" frameborder="0" width="1512" height="1134" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11341512Loomhttps://www.loom.com11341512https://cdn.loom.com/sessions/thumbnails/8c758efdf8ec400c81978fa02550a32a-ee979e706e03bb00.gif170.8345In this update, I explain how you can run flows either with supervision or fully automatically. Flows can be triggered by various methods, including manual or AI prompts, and I provide an example of triggering a flow for shipping status inquiries. Once a flow is active, the AI can decide whether to trigger it based on the given prompt. It's crucial to choose whether to send messages automatically or with approval, especially when the AI needs to extract additional information. I encourage you to test this functionality manually by selecting a flow in a ticket and deciding on the execution method.