<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/8ca1a75fcb774cd9b069688304fa08f1&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/8ca1a75fcb774cd9b069688304fa08f1-829cda3e1068d4d4-full.jpg</thumbnail_url><duration>288.138</duration><title>Failed</title><description>In this video, I walk you through the Failed Inbox feature within Home Hero&apos;s Unified Inbox. This inbox is crucial for tracking failed messages and understanding the reasons behind them, ensuring smooth communication with guests and owners. I demonstrate how to access the Failed Inbox and navigate its features, including filters and message history. Please make sure to try re-sending any bounced emails, and if issues persist, reach out to Home Hero Support for assistance.</description></oembed>