video1.0<iframe src="https://www.loom.com/embed/8cd0074a2f654900acb50647122ef568" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8cd0074a2f654900acb50647122ef568-9878b59687c70ebe.gif741.529In this video, I demonstrate our MVP, Flipturn, which autonomously resolves an L3 support ticket in under 90 seconds. I walk through a scenario where Sarah, an engineering manager at Fintech Pro, reports a significant drop in successful checkouts due to 500 errors on the subscription endpoint. Flipturn analyzes the logs and identifies the root cause as database connection pool exhaustion, providing immediate and long-term action items to address the issue. I emphasize the importance of our robust PII redaction process to protect sensitive information during this analysis. Please review the automated insights before responding to the customer.