video1.0<iframe src="https://www.loom.com/embed/8cd1ef13a82e4589b28fc710b53948aa" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8cd1ef13a82e4589b28fc710b53948aa-2cb6f9a8ec7d8604.gif66.806In this video, I walk you through how to verify if someone has a ticket, especially if they can't find it printed or on their phone. Once you log into our dashboard, you can check the booking history and search by booking ID, name, or email to locate their ticket. It's crucial to have this information handy to assist customers effectively. Please make sure you're familiar with this process so you can help out when needed.