video1.0<iframe src="https://www.loom.com/embed/8df204a36bf8436eb13d7597496992ef" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/8df204a36bf8436eb13d7597496992ef-0fd86e54ec6ea479.gif109.583This Loom explains how to create a return in the Counter Sales tool using the Renew Return flow. The presenter opens Tools and Counter Sales, clicks Renew Return, enters the customer, and then adds return items by selecting from the customer’s past orders or invoices. They demonstrate choosing an item line for return, reviewing the selected lines at the bottom, checking the line, and adding it to the return. Next, they enter a return reason such as returning the item back to stock and publish the return.