video1.0<iframe src="https://www.loom.com/embed/8f000286ab004ea4a5ef9270a8fa71a5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8f000286ab004ea4a5ef9270a8fa71a5-004b012156750a3a.gif235.233333In this video, I walk you through the best practices for setting up on-call calendars, specifically focusing on a primary and secondary uncle system, also known as L1 and L2. I demonstrate how to create an escalation policy that automatically alerts the primary on-call person first and escalates to the secondary if the incident isn't acknowledged within 15 minutes. You’ll see how to link these calendars and set up notifications for high-severity alerts. I encourage you to check out our dedicated video on scheduling on-calls for more detailed guidance. Please take action by reviewing your current on-call setup to ensure it aligns with these best practices.