video1.0<iframe src="https://www.loom.com/embed/8f6186e4a162439e89529505fbb6b616" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8f6186e4a162439e89529505fbb6b616-5f70335d91ffad00.gif56.753In this video, I explain how personalizations in messages work and why they might not appear in the preview options. I demonstrate that when you click on Preview Message, it shows a blank instead of the personalized name because it isn't linked to a specific contact. However, rest assured that the personalization will show up when you confirm and send the message to your contacts. Please make sure to check this before sending out your messages!