video1.0<iframe src="https://www.loom.com/embed/90091933030b40268b7c57651ffa7ca6" frameborder="0" width="1908" height="1431" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14311908Loomhttps://www.loom.com14311908https://cdn.loom.com/sessions/thumbnails/90091933030b40268b7c57651ffa7ca6-da03f8af51851457-full.jpg78.504In this video, I walk you through the process of configuring your after hours auto response in the Ikeono portal. After logging in, you'll navigate to account settings and then to after hours response, where you can set up an automated message for customers who text outside of your store hours. It's important to note that for web chat messages sent during off hours, we display a message on the widget instead of sending a text. Once you've set up your automated response, make sure to save it so it activates based on your defined store hours. Please take a moment to follow these steps to enhance your customer communication.