video1.0<iframe src="https://www.loom.com/embed/90487ac032ab4a06b88ab437b1c6c7a0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/90487ac032ab4a06b88ab437b1c6c7a0-full-1695319524710.jpg384.024In this video, I will walk you through the Rivo backend and show you how to answer customer support questions related to the loyalty program. I will provide an overview of the dashboard and give examples of different features. If you're unsure about how to answer a customer's question, you can always start a live chat with the Rivo team. Pay attention to the timestamps for specific topics you're interested in.