<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/90c820dd2df04e669b699d3dbdd00e1e&quot; frameborder=&quot;0&quot; width=&quot;3342&quot; height=&quot;2506&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>2506</height><width>3342</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>2506</thumbnail_height><thumbnail_width>3342</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/90c820dd2df04e669b699d3dbdd00e1e-1c4275fdc0476fdc.gif</thumbnail_url><duration>417.656</duration><title>Setting Up Automations for Customer Communication</title><description>In this video, I walk you through setting up automations for your inspection processes, including automated emails and SMS notifications triggered by various events. We have around 65 templates available that you can easily import, covering everything from client communication to payment billing. I demonstrate how to customize these automations, including setting recipient types and adding dynamic placeholders for a personalized touch. I encourage you to test these automations once you have inspections scheduled to ensure everything works smoothly. Please make sure to update your automations after editing!</description></oembed>