video1.0<iframe src="https://www.loom.com/embed/90fb228e79ed471aa4baed67cd5170ac" frameborder="0" width="1656" height="1242" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12421656Loomhttps://www.loom.com12421656https://cdn.loom.com/sessions/thumbnails/90fb228e79ed471aa4baed67cd5170ac-9b4696593ee62a6b.gif79.471In this video, I walk you through the process of voiding a completed sale for a charge on account. I demonstrate how to find the sale under the completed tab and the steps to void it, including entering a reason and deciding whether to return the inventory. It's important to note that this only applies to open invoices that haven't been paid yet. I also clarify that completed cash sales cannot be voided due to payment restrictions. If you need to redo a transaction, you will have to return and rerun it instead.