<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/912db627010845b78be9aab9f9c877f1&quot; frameborder=&quot;0&quot; width=&quot;1440&quot; height=&quot;1080&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1080</height><width>1440</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1080</thumbnail_height><thumbnail_width>1440</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/912db627010845b78be9aab9f9c877f1-03cb171902bce8bd.gif</thumbnail_url><duration>53.781</duration><title>User Role Upgrades Explained 🔧</title><description>In this video, I explain how to upgrade users from an operator role to one that allows them to adjust concentrations. The admin needs to navigate to Manage Users to either print, demote, or remove users from the shop. It&apos;s important for you all to make a decision at the shop level regarding these changes. If you have any questions, feel free to reach out!</description></oembed>