video1.0<iframe src="https://www.loom.com/embed/9131013837184c8c99497d54a6e56089" frameborder="0" width="2308" height="1731" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17312308Loomhttps://www.loom.com17312308https://cdn.loom.com/sessions/thumbnails/9131013837184c8c99497d54a6e56089-3ccabf66696251c1.gif224.1005In this video, I review the instant exchange feature and how to set it up using automation rules. An instant exchange allows customers to receive a new item immediately after filing for an exchange, provided they pre-authorize their card information. I explain how to create an instant exchange rule, set conditions, and the default 7-day period for pre-authorization. If you want to require instant exchanges for all customers, I also show how to toggle that option. Please reach out if you need assistance adjusting the number of days for pre-authorization.