<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9198b8d5da0f4306919ad66b48fa2c61&quot; frameborder=&quot;0&quot; width=&quot;1860&quot; height=&quot;1395&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1395</height><width>1860</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1395</thumbnail_height><thumbnail_width>1860</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9198b8d5da0f4306919ad66b48fa2c61-00001.gif</thumbnail_url><duration>143.7</duration><title>Specket for Customer Success</title><description>Hi there! I&apos;m Liza Valdez, a customer success manager at Specket. In this video, I&apos;ll be showing you how Specket can help your customer success team succeed. Customer success teams play a crucial role in a client&apos;s experience, and it&apos;s important to provide them with the right information at the right time. I&apos;ll be demonstrating our internal CS platform, Catalyst, which is similar to other CS platforms like Gainsight and Tango. I&apos;ll show you how Catalyst can provide all the necessary details, instructions, and resources to help your team excel. Watch the video to learn more!</description></oembed>