video1.0<iframe src="https://www.loom.com/embed/91a40dbfadf843db9f627ae1e8ea6880" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/91a40dbfadf843db9f627ae1e8ea6880-4a6c4e21030835a4.gif397.534In this video, I address the challenges you're facing with the Jabber and CallRail integration, particularly regarding voicemails not being processed as completed calls. I explain that the integration is designed to only work with completed calls, which is why voicemails aren't showing up in Jabber. I propose an alternative solution using Zapier, where we can set up a scheduled Zap to search for voicemails and missed calls every 15 minutes, create requests in Jabber, and include relevant call details. I encourage you to consider this workflow to ensure you don't miss any follow-up opportunities. Please let me know if you have any questions or need further assistance!