video1.0<iframe src="https://www.loom.com/embed/91be56ff8dfc414083f296ebef2c2ffa" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/91be56ff8dfc414083f296ebef2c2ffa-92e5eb54b359cf54.gif135.845In this video, I walk you through the process of reactivating dormant customers by uploading our customer data and identifying those who have been inactive for a specific period, such as 30, 60, or 90 days. We utilize cron jobs to automate the reactivation emails sent to these customers, ensuring we target only those who are genuinely dormant. Out of the 44 fields we analyzed, only 12 customers are eligible for reactivation, which helps us avoid overwhelming our users. I also demonstrate how to track the success of this process over time using a heat map. Please make sure to upload the customer data so we can get started.