video1.0<iframe src="https://www.loom.com/embed/91c146190a1846448b1c5b6652421e12" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/91c146190a1846448b1c5b6652421e12-e96dd7f4363f0f07.gif316.501This Loom explains how to manage client opt in and opt out communications in Salesforce. It shows where to check the account record for an email opt-out checkbox and an opt-out banner that indicates the client already opted out of some communications, noting the current example is false for email opt-out. It then covers reviewing sales texting and SMS opt-in checkboxes, plus updating contact information and selecting the appropriate opt-out options when a client requests to be opted out. When finished, it instructs to save after manually removing opt-outs for any client consented to opt back in.