<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/91e1a19e2c8140a0ad160d1607529837&quot; frameborder=&quot;0&quot; width=&quot;1672&quot; height=&quot;1254&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1254</height><width>1672</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1254</thumbnail_height><thumbnail_width>1672</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/91e1a19e2c8140a0ad160d1607529837-ebce86cad5a58c60.gif</thumbnail_url><duration>396.4223</duration><title>Why have we created the client portal?</title><description>In this brief video, I explain the reasons behind the creation of our new client portal, focusing on three key pillars: security, transparency, and accountability. By implementing strong authentication measures, we ensure a more secure environment for your pension-related communications. The portal allows you to access important information 24/7 and track the status of your requests with a traffic light system that indicates our responsiveness. I encourage you to provide feedback on the platform to help us continuously improve our services. Please take a moment to explore the portal and familiarize yourself with its features.</description></oembed>