<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/926f3311bc844b5a8f82eabad51488a5&quot; frameborder=&quot;0&quot; width=&quot;1822&quot; height=&quot;1366&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1366</height><width>1822</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1366</thumbnail_height><thumbnail_width>1822</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/926f3311bc844b5a8f82eabad51488a5-24544593c3756a8f.gif</thumbnail_url><duration>61.7882</duration><title>Quality Assurance Overview</title><description>In this video, I walk you through the quality assurance process you&apos;ll encounter on your end. I demonstrate how to access your assessment records and explain what to do if there are any discrepancies, like an incorrectly issued certificate. I also highlight the importance of your feedback on this process, as it helps us improve. Please make sure to share your thoughts after watching!</description></oembed>