<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/92af68625f524e9d91f209ae6fc585eb&quot; frameborder=&quot;0&quot; width=&quot;1876&quot; height=&quot;1407&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1407</height><width>1876</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1407</thumbnail_height><thumbnail_width>1876</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/92af68625f524e9d91f209ae6fc585eb-d9cd00e2a756f958.gif</thumbnail_url><duration>117.393</duration><title>Deleting, Restoring and Purging Contacts</title><description>In this video, I explain the two methods for removing contacts from our database: deleting and purging. Deleting is suitable for contacts that are no longer useful but whose history we want to retain, while purging is for contacts that need to be completely removed for security or efficiency reasons. I walk you through the steps to delete or purge a contact, including how to restore deleted contacts if needed. Please refer to the attached article for more details on the differences between these two methods. I encourage you to review your contacts and take action as necessary based on this guidance.</description></oembed>