video1.0<iframe src="https://www.loom.com/embed/93faabd70efd47a2975c4609e9972ac3" frameborder="0" width="1460" height="1095" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10951460Loomhttps://www.loom.com10951460https://cdn.loom.com/sessions/thumbnails/93faabd70efd47a2975c4609e9972ac3-c97a54f71dc6aee8.gif189.46This Loom explains the review stage inside Sunbound’s collection cycle for private pay. It occurs about nine days after collection, between the 11th and 19th, showing overdue balances estimated across 30, 60, and 90 days and a month over month collection breakdown. On the right, it provides reasons residents have not paid, including no response and prompts for tasks such as account setup, needs outreach, and handling disputes by updating balances or zeroing them out if agreed. The cycle summary includes total interest, collection rate, write offs, and AR carried forward.