video1.0<iframe src="https://www.loom.com/embed/9439403251a14bfabe71348260343f86" frameborder="0" width="2304" height="1728" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17282304Loomhttps://www.loom.com17282304https://cdn.loom.com/sessions/thumbnails/9439403251a14bfabe71348260343f86-852f4b6d093c7367.gif80.559In this video, I explain how to use the inbox quick filters to efficiently manage your cases. You can easily view cases assigned to you or those that need your immediate attention, especially if they haven't received an outbound message yet. If your organization has Enhanced Collaboration, you'll also have access to conversations flagged for attention. I encourage you to switch between these filters to respond faster and prioritize your workload effectively. Please take a moment to familiarize yourself with these features to enhance your productivity.