video1.0<iframe src="https://www.loom.com/embed/944e1c3fd6bf406a9fb97b09e06de001" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/944e1c3fd6bf406a9fb97b09e06de001-8b3d03e8af99188d.gif1999.44In this video, I discuss how to spot at-risk customers using ClubWorks tools, focusing on identifying signs of disengagement such as absences and failed payments. I introduce our absent tracker and custom reports, which allow you to monitor attendance and send bulk messages to re-engage members. I emphasize the importance of keeping members engaged for loyalty and growth, and I share strategies for automating communications and offering incentives to encourage return visits. I encourage you to think about whether it's more challenging to bring members in or keep them engaged and to prepare any questions you might have. Please feel free to reach out if you need assistance with ClubWorks or have further inquiries.