video1.0<iframe src="https://www.loom.com/embed/95e99652db614d9ba26a5e19519446c3" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/95e99652db614d9ba26a5e19519446c3-0f909d839af72580.gif211.457This Loom explains how to access the Eclipse Help Library through the Eclipse customer portal. It notes that you must have login rights to explorer.offer.com and to access help, then choose support portal, with four access methods: context-sensitive help in Eclipse via the blue question mark, searching the portal search bar (example: financial reporter), using the Guides icon to view help by module (example: error invoice register under accounts payable and data entry), and support ticket submission where suggested help files appear. It also reminds viewers to check the customer portal announcements for updates, including a June 2026 Core Logics release article.