<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9637ba121f3f41eb875dff80ce7c6f82&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9637ba121f3f41eb875dff80ce7c6f82-0a269be95ee0ad3c-full.jpg</thumbnail_url><duration>517.115</duration><title>Mastering Task Templates for Efficient Case Management 🗂️</title><description>In this video, I walk you through how to utilize and customize task templates within our system. I demonstrate how to set default templates, assign priorities and due dates, and even add subtasks to streamline our workflow. Additionally, I explain how to edit existing templates and customize statuses, including changing colors and names. I encourage you to explore creating various templates for different scenarios and to utilize the global tasks view for better task management. Please take some time to review your current templates and consider how you can optimize them for your cases.</description></oembed>