video1.0<iframe src="https://www.loom.com/embed/976125b8715d4401b2cbebf733527766" frameborder="0" width="1110" height="832" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8321110Loomhttps://www.loom.com8321110https://cdn.loom.com/sessions/thumbnails/976125b8715d4401b2cbebf733527766-c2d30aed2f834168.gif49.869In this video, I explain how the new feature for manager feedback works. As an admin, you can access the call history and add feedback for representatives directly during a call. For instance, I suggest that one rep needs to improve on introducing themselves better. This feature is designed to enhance our coaching process and support our team’s development. I encourage you to start using this tool to provide constructive feedback to your team members.