<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/97b424c50ff349139ada36725936a383&quot; frameborder=&quot;0&quot; width=&quot;1882&quot; height=&quot;1411&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1411</height><width>1882</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1411</thumbnail_height><thumbnail_width>1882</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/97b424c50ff349139ada36725936a383-15be103388dd3e67.gif</thumbnail_url><duration>251.88</duration><title>Complaint Agent</title><description>In this video, I’m excited to show you how our Complaint Agent works to enhance complaint management. It scans and categorizes complaints, flags critical issues, and provides actionable recommendations, significantly reducing documentation time by 90%. I’ll walk you through a hypothetical example involving an insulin delivery system, demonstrating how the agent identifies problems and suggests classifications. Please take a moment to review the findings and consider how this could improve our processes.</description></oembed>