video1.0<iframe src="https://www.loom.com/embed/97ba8a414e4f4869a6c9c270dc2f4015" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/97ba8a414e4f4869a6c9c270dc2f4015-00001.gif100In this video, I will explain how you can record a partial or full refund whilst keeping the book because the seller allows you to keep the book. If you had to return the book for a refund, you want to record a 'return' not a 'refund'. When you record a return, you will be able to record the refund at the same time. Related: If you have not received the book, you typically want to 'cancel' the order: https://www.loom.com/share/cdaa0b9922e146a4b4e796cd57014ee0