video1.0<iframe src="https://www.loom.com/embed/9838d738b0b44818b2db6c9b6c9cbf7a" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9838d738b0b44818b2db6c9b6c9cbf7a-dfceeceb2574acae.gif307.207In this video, I explain how to implement a tracking flow that allows customers to track their orders via WhatsApp. This simple setup can lead to a 15% reduction in support tickets related to order tracking, which is a significant improvement. I also discuss how to collect new opt-ins through WhatsApp and provide a step-by-step guide on creating the flow using Shopify and Klaviyo. Please make sure to follow the instructions closely to set this up effectively.