video1.0<iframe src="https://www.loom.com/embed/9850c57e5782436f8e925721eaf23790" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9850c57e5782436f8e925721eaf23790-9c9c6a4906060640.gif185.318In this Loom I show you how to audit alerts in Birdie Analytics from the Care Management Board. I start in the weekly update section, open Care Management Trends, and review alerts raised by type, the average hours to qualify, and the percentage resolved. Filter to alerts blank under hours to resolve to build your hit list for the week, aiming to action everything within 24 hours by moving status to in progress and resolving quickly. I also show how to drill into a date range from the alerts raised graph, then download outstanding alerts as a CSV.