video1.0<iframe src="https://www.loom.com/embed/988456b8eca4414a8b1cb1efa63a83fa" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/988456b8eca4414a8b1cb1efa63a83fa-0c0e8a6014e87848.gif91.734In this video, I explain the distinction between member and admin roles in Shilo. I demonstrate how to access user settings, manage agent invites, and differentiate between member and admin privileges. Viewers will learn how members and admins have varying levels of access to organizational data, making it essential for team leads and sales managers to understand these roles. No specific action is requested from viewers in this video.