video1.0<iframe src="https://www.loom.com/embed/98cfe1f883914a169e815cbaa4fa6dd2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/98cfe1f883914a169e815cbaa4fa6dd2-213bb0c032aa42b4.gif1740.203This Loom explains how to create and configure a conversation AI bot in Ivory to manage messages across channels. It walks viewers through going to AI Agents, Conversation AI, and the Agents list, then creating a bot using the prompt-based builder and setting a bot name, model options, and a detailed prompt covering personality, role, goal, instructions, and guardrails. It then shows configuring deeper settings including actions like appointment booking and workflow triggers, connecting up to seven knowledge bases, and selecting bot mode from off to suggestive to autopilot. The video emphasizes testing and iterating on the prompt and settings before enabling the bot as the single primary bot for the chosen channels.