video1.0<iframe src="https://www.loom.com/embed/99240e49cbbe4b85a41af338d749ce75" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/99240e49cbbe4b85a41af338d749ce75-d007a7a691952015.gif315.748767This Loom provides an overview of the latest updates to the Communication Center in practice by numbers. It explains how the refreshed interface works, with a list of conversations on the left and management options on the right, including pinning, closing, marking as replied, and assigning conversations to team members, as demonstrated with a conversation from Mark Smith. The video covers message tools like templates, AI assisted Suggest a Reply, quick actions such as attaching a patient and sending consent forms, and internal notes visible only to the team. It also highlights updated conversation statuses, bulk tools, filtering options, and new Auto Closure Settings that automatically close inactive threads after a specified time, including rules for unresponded messages and messaging opt outs.