video1.0<iframe src="https://www.loom.com/embed/9a47ddcb68ac419ab66d52defe7078bc" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9a47ddcb68ac419ab66d52defe7078bc-5ef1fe14834a05c2.gif98This Loom is about Janet’s call to progress Graham’s refinance inquiry. After coordinating a better time to talk, they finally connect and discuss Graham’s current lender and rate. Graham says he is with CBA and his current rate is 6.8%. They confirm the details and get the conversation back on track after the earlier scheduling delays.