<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9a56473fadd54be1852d90d216d3b67a&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9a56473fadd54be1852d90d216d3b67a-9e359e9364085010.gif</thumbnail_url><duration>268.531</duration><title>How to cancel and reinstate a visit</title><description>In this video, I explain how to effectively cancel and reinstate visits in our visit calendar to maintain accurate records. I walk you through the process for both stand-alone and recurring visits, emphasizing the importance of adding cancellation details for proper auditing. Additionally, I demonstrate how to reinstate a visit when circumstances change, ensuring that all tasks and medications are reassigned as needed. Please remember that carers will only see cancellation updates when they refresh their apps. I encourage you to familiarize yourself with these processes to enhance our scheduling efficiency.</description></oembed>