<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9a576c1af90040e0be38019b51f939fc&quot; frameborder=&quot;0&quot; width=&quot;1912&quot; height=&quot;1434&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1434</height><width>1912</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1434</thumbnail_height><thumbnail_width>1912</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9a576c1af90040e0be38019b51f939fc-88422817b7af8ad1.gif</thumbnail_url><duration>304.053</duration><title>How to Use the Customer Contact Feature in Aliquot to Send Service Reports</title><description>This Loom explains how to send a service report in Aliquot using the customer contact feature. It walks through navigating to Customers and then Customer Contact, filtering by location to select the client, choosing a customer, and creating a new contact by entering name, last name, and email address. After creating the contact, it shows how to generate a service report by selecting the report location hierarchy, report type, and service report template, then saving as a draft and previewing the PDF. Finally, it covers emailing the report by selecting the customer contact, adding a subject and message, using CC or BCC fields as needed, and clicking Send.</description></oembed>