<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9a71756fa8854f8fbe56bad9d443d8e1&quot; frameborder=&quot;0&quot; width=&quot;1894&quot; height=&quot;1420&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1420</height><width>1894</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1420</thumbnail_height><thumbnail_width>1894</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9a71756fa8854f8fbe56bad9d443d8e1-8ca6c6dda1d224ee.gif</thumbnail_url><duration>203.916667</duration><title>Refund a Clients Retainer</title><description>I walk you through refunding a client&apos;s retainer in Design Manager. First, go to Accounting, then Returns and Credits. Select the project, set Refund for to Retainer, choose the refund type, enter the date and a specific transaction description, then enter the refund amount, full or partial, and click Save. Design Manager will confirm the return posted, then ask if you want to record the check, and you will complete the hand check details. The refund will appear in the checkbook register and in the project Deposits tab as Returning Retainer Refund. No action was requested from viewers.</description></oembed>