video1.0<iframe src="https://www.loom.com/embed/9abb1b6943f64c0b81dac821aaf58d8c" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/9abb1b6943f64c0b81dac821aaf58d8c-ec75f7f2f254270b.gif161.6853In this video, I’m sharing my approach to responding to DoorDash reviews that are less than 5 stars. I’ve set up a prompt on my AI to streamline the process, ensuring I direct customers to our support team since we can't provide any other contact information. It's crucial to respond quickly, as reviews expire after five days, so I recommend checking them every two to three days. I also touch on how I handle similar situations with Uber Eats and Grubhub. Please let me know if you have any questions or need further clarification!