video1.0<iframe src="https://www.loom.com/embed/9adc96cbfbac405bbfa7ab36620e3d87" frameborder="0" width="2218" height="1663" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>16632218Loomhttps://www.loom.com16632218https://cdn.loom.com/sessions/thumbnails/9adc96cbfbac405bbfa7ab36620e3d87-60983a803e6515df.gif424.531In this video, I guide you through setting up translation in Wilmo, starting with enabling auto-translation for incoming customer messages. I demonstrate how to select target languages, emphasizing that while our team's preferred language can be set, individual team members can choose their own. I also walk you through sending a test support email in a different language to see how it translates. Please pause the video and send a test support mail in a language other than English to experience the translation feature firsthand. Finally, I show you how to reply to customers in their language, including the option to send replies in a different language if desired.