video1.0<iframe src="https://www.loom.com/embed/9bad27a34323435483d976eee7a64f73" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9bad27a34323435483d976eee7a64f73-f6d9e61158e1474c.gif502.38In this video, I walk you through the customer onboarding process, focusing specifically on the responsibilities of supervisors. I detail how sales staff fill out a form that triggers a series of steps, including operations intake, customer experience, and accounting, before it reaches operational setup where your role begins. It's crucial that you complete the operational setup, Go Live checklist, and training deployment promptly to avoid delays in onboarding. I emphasize the importance of communication with other departments to ensure a smooth transition. Please make sure to follow up with the respective teams if the card is stuck at any stage.