video1.0<iframe src="https://www.loom.com/embed/9c57490e8fd34bdf802bf58aebe568dc" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9c57490e8fd34bdf802bf58aebe568dc-e94f72a8ad8594be.gif38.613In this video, I walk you through the process of resetting a guest's pin number or password. To do this, you'll need to navigate to the guest overview tab, search for the guest, and click on the three dots next to their name to edit their information. If the guest needs their password reset, use the system password field and set it to 123456. For pin number resets, just scroll a bit further down. Please make sure to follow these steps carefully when assisting guests.