video1.0<iframe src="https://www.loom.com/embed/9c5b6389b7a84d8991c5332549d574e6" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9c5b6389b7a84d8991c5332549d574e6-f2afc45c5979d714.gif193.788Hi Matt, in this video, I wanted to share some feedback on our customer support reporting system. Currently, I can only see customer engagement through archives, which is not scalable as we grow. It would be really helpful to have a list view showing which customers are engaging and which aren't, along with their sub-accounts. This visibility would allow us to better target our marketing efforts and improve customer support engagement. I’d appreciate it if we could explore this suggestion further.